Out of 27 vendors, ClearStory Data Rated a Customer Experience Leader with a “Perfect Recommend Score” from Customers
MENLO PARK, CA – May 31, 2018 – ClearStory Data, the leading AI-powered Business Analytics solution that excels in delivering insights for businesses to gain Continuous Intelligence™ from all their enterprise data assets, today announced it has been recognized as a leader in both the Customer Experience and Vendor Credibility Models in the 2018 Dresner Advisory Services’ Wisdom of Crowds® Business Intelligence (BI) Market Study. ClearStory also received a “perfect recommend score” from its customers. The study examines trends related to BI adoption, implementation, and deployment success and provides real world metrics on how organizations invest in and benefit from BI and related technologies.
Vendors receiving “critical mass” for responses were included in the Dresner rankings. Vendors were evaluated and ranked across 33 key measures such as customer satisfaction, value received, technology capabilities, integrity, product quality, and more.
“Our report provides an in depth look at critical user trends in the market as well as performance from leading suppliers based on first hand feedback from their customers,” said Howard Dresner, president, founder and chief research officer of Dresner Advisory Services. “We are pleased to include ClearStory Data in our rankings for the first time this year, and congratulate them on their strong overall performance.”
Dresner’s survey results note that ClearStory’s scores were consistently above the overall sample in virtually every category including: value, integrity, product robustness/sophistication, product knowledge, reliability of technology, scalability, ease of installation, and responsiveness.
Other highlights of the Dresner report include:
- Executive Management, Operations, and Sales are the primary roles driving BI in 2018.
- An organization’s Customers are increasingly the direct users of modern BI and is growing in 2018.
- “Better decision-making” remains the top BI objective while efficiency, revenue, and competitive objectives gained momentum.
- High achieving and successful organizations are more likely to increase BI investment further and 50% of organizations will increase modern BI spending in 2018.
At the core of ClearStory’s Business Analytics solution is machine intelligence that speeds and enriches insights from complex data while making it easy and intuitive for the business to uncover new insights. ClearStory’s solution automates discovery of data, harmonizes and blends complex data, auto-discovers insights as data updates, and delivers Continuous Intelligence on what is happening in the business through business-ready Interactive StoryBoards™.
“We are delighted and honored to receive such a high ranking, and proud of our perfect recommend score in our first year of participating in the Wisdom of Crowds Business Intelligence Market Study. This recognition further validates all of the core strengths of ClearStory’s platform and our attention to ensuring all customers benefit from material business value,” said Ali Tore, chief product officer of ClearStory Data. “There is a significant increase in companies using solutions like ClearStory to provide continuous insights to their executives, managers, customers, and suppliers, and this is where there is a massive market opportunity where a solution like ours excels as already proven across our customer base.”
For a complimentary copy of the 2018 Wisdom of Crowds Business Intelligence Market Study, click here.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas. Wisdom of Crowds® research is based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.
About ClearStory Data
ClearStory Data is transforming enterprise-scale business analytics via AI and machine automation so companies can empower their business users and business leaders to speed insights and discover more from their disparate data assets for material business impact. ClearStory is uniquely differentiated with modern capabilities across data prep via Data Inference, automated Intelligent Data Harmonization™, Instant Data Discovery, Auto-discovery of Business Insights in Collaborative StoryBoards™. ClearStory Data is also a pioneer in leveraging Apache Spark-based data processing to speed insights from large and complex data sources. The company is headquartered in Menlo Park, CA with offices across North America and backed by Andreessen Horowitz, DAG Ventures, Google Ventures, Khosla Ventures and Kleiner Perkins Caufield & Byers (KPCB). For more information visit www.clearstorydata.com and follow us on Twitter @ClearStoryData.